We never stop looking for talent.
We pride ourselves on hiring best-in-class expertise, to ensure we continue to drive innovation alongside delivering the highest quality solutions for our clients.
Take a look at our current vacancies:
DESCRIPTION
We are looking to hire a highly motivated individual with experience of working on small to medium sized technology and business change projects. The successful candidate will work with internal staff and external consultants, and also have the opportunity to work directly with clients. You will be working closely with the project team coordinating both internal and external resources to ensure the successful day-to-day running and management of projects. There could also be the opportunity to lead projects and manage accounts, tracking progress and performing some quality assurance on work completed.
KEY RESPONSIBILITIES:
- Assist the senior project management team with project administration, including organising and booking meetings, collecting feedback and entering project data.
- Collaborate with internal and external consultants to develop project plans, including the schedule, team sheet, identifying project goals and setting timelines for projects.
- Organise project schedules and assign tasks to appropriate delivery teams.
- Owning, writing and contributing to documents related to projects.
- Evaluate the success of the project against success criteria and sharing lessons or best practice with other delivery team members.
- Track project progress and liaise with stakeholders, and the senior project management team with regular project updates and progress reports.
- Meet with clients to take detailed scope briefings and clarify specific requirements of each project.
OUR IDEAL CANDIDATE WILL HAVE:
- Relevant degree, or equivalent qualifications.
- Up to 1-2 years’ experience in a project management/assistant role, preferably with technology or business change projects.
- Strong working knowledge of Microsoft applications.
- Effective communication and problem-solving skills at all levels, both internally and externally
- Maintain a highly flexible, productive and self-motivated attitude.
- Strong organisational, attention to detail, and time management skills.
- Maintain a high level of confidentiality with respect to documents being produced.
- Strong copywriting skills.
KEY PURPOSE
The role of the Business Analyst is intended to work alongside the MFC projects team working on one or more client projects and contribute to internal business efficiency projects.
He or she will have demonstrated the ability to:
- Understand the agile methodology and how to apply the agile mindset to all aspects of their work
- Manage relationships and communicate with all levels of the business, including C-level
- Investigate and evaluate current services and processes uncovering areas for improvement, and develop and implement solutions
- Play back business process analysis in order to attain stakeholder buy-in and sign off for recommended approaches
- Performed dual role on one or more projects incorporating project management and business analysis skills
- Conducted a number of business process analysis projects that incorporated people and technology
KEY ACCOUNTABILITIES:
The Business Analyst is required to:
- Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Conduct meetings and presentations with clients to share ideas and findings
- Perform requirements analysis; document and communicate the results of your efforts
- Effectively communicate your insights and plans to cross-functional team members and management.
- Gather critical information from meetings with various stakeholders and producing useful reports
- Identify and engage with users and stakeholders to collate user needs evidence and understand and define research which fits user needs. Able to use quantitative and qualitative data about users to turn user focus into outcomes.
- Prioritise initiatives based on business needs and requirements, and ensure solutions meet business needs and requirements
- Perform user acceptance testing
- Manage projects tasks and assist with the development of project plans
- Serve as a liaison between stakeholders and users
- Manage competing resources and priorities
- Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
- Monitor deliverables and ensure timely completion of projects and project tasks
- Able to help teams to manage and visualise outcomes, prioritise work
SELECTION CRITERIA:
Essential:
- Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
- Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP) and scope.
- Investigates problems and analyses options for new and existing services. Works with stakeholders to identify objectives, opportunities and potential benefits available.
- Able to analyse current services and processes and identify and implement opportunities to optimise these. Helps to evaluate and establish requirements using relevant techniques such as gap analysis
- Communication skills – able to identify key stakeholders, tailoring communication to their needs and works with teams to build relationships whilst also meeting user needs. Can take opposing views to reach consensus. Understands how to work with stakeholders and contributes to improving these relationships, using evidence to explain decisions made.
- Analytical Skills – the ability to investigate, describe and review requirements for the business unit and the ability to look beyond current ‘state-of-play’ and think creatively about future ways of working
- Organisational skills – Self-directed, organised, and detail-oriented with an eye toward high quality, on time work. the ability to co-ordinate input from other members of the business unit, document decisions clearly, and meet agreed deadlines
- Negotiation skills – ability to identify the correct stakeholders and to negotiate compromises and decisions with these stakeholders
- Able to travel to client locations, and on occasion if required, spend one or more days in succession onsite.
Desirable:
- Minimum 5 years’ experience in business analysis role
- Have previous experience or exposure to project skills and roles
- Have a relevant degree or equivalent qualifications, and/or experience in Business Analysis
CORE SKILLS FOR TEAM MEMBERS
- Communication – demonstrates clear, articulate verbal and written communication, the ability to influence and gain agreement in a constructive manner
- Teamwork – ability to cooperate and interact with others, sharing information within and across the organisation, remains calm under pressure and works effectively with others
- Problem solving – makes sound judgements, uses a range of sources to identify solutions, develops new and creative approaches in solving issues.
- Accountability – follows through with commitments, taking responsibility for delivering and admitting one’s own mistakes.
- Flexibility and adaptability – open to changing situations with a productive and self-motivated attitude.